Privacy Policy for PBLinks

PBLinks (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our pickleball platform, whether through our website or mobile applications. This policy complies with the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and other applicable laws.

By using PBLinks, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you disagree with this policy, please discontinue use of our platform.

1. Information We Collect

We collect information to provide and enhance your experience with PBLinks. This includes:

1.1 Personal Information You Provide:

When you create an account or interact with the platform, you may provide:

  • Account Information: Name, email address, phone number, profile picture, and password.
  • Player Profile Data: Skill level, preferred game formats, and location preferences.
  • Event Participation: Details about tournaments, games, or events you register for.

1.2 Automatically Collected Data:

When you use PBLinks, certain information is collected automatically:

  • Usage Data: Actions taken on the app, such as booking courts, joining events, or using chat features.
  • Device Data: Your device type, operating system, IP address, browser type, app version, and unique device identifiers.
  • Cookies and Tracking Technologies: Information gathered through cookies, beacons, and similar tools to enhance functionality and gather analytics.

1.3 Payment Information:

When you make payments through the platform, we collect payment details like billing address, transaction details, and payment methods. Payments are processed securely through third-party payment gateways.

1.4 Location Information:

To help you find nearby pickleball courts, events, and players, we may collect location data (with your consent). You can adjust location-sharing preferences in your device settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To enable account creation, profile management, court bookings, event registration, and other features.
  • Personalize Your Experience: To tailor content, recommendations, and notifications to your interests.
  • Facilitate Communication: To send reminders, updates, and messages related to games, tournaments, or group chats.
  • Marketing and Promotions: To inform you about new features, events, or promotions. (You can opt out of marketing emails anytime.)
  • Legal Compliance: To comply with applicable laws, regulations, or enforceable legal requests.
  • Platform Improvements: To monitor and improve platform performance, identify bugs, and enhance user satisfaction.

3. How We Share Your Information

Your personal information is shared only in limited circumstances:

3.1 With Service Providers:

We may share your information with trusted third-party vendors who assist us with services such as hosting, payment processing, and analytics. These providers are bound by confidentiality obligations and can only use your information for specified purposes.

3.2 With Other Users:

Certain profile details, like your name, skill level, and location preferences, may be visible to other users to facilitate matchmaking, game scheduling, or event participation.

3.3 Legal Requirements:

We may disclose information if required by law, regulation, or legal process, or to protect PBLinks, its users, or others from harm or unlawful activity.

3.4 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights Under California Law

California residents are entitled to certain rights under the California Consumer Privacy Act (CCPA):

  • Right to Access: Request details about the personal information we collect, use, and share.
  • Right to Deletion: Ask us to delete personal information we’ve collected, subject to exceptions.
  • Right to Opt-Out: If applicable, you can opt out of the sale of personal data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, submit a request to [Insert Contact Details]. We may need to verify your identity before processing your request.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, or misuse. These include encrypted connections (SSL/TLS), secure servers, and periodic security audits. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

PBLinks uses cookies and similar technologies to enhance user experience and gather analytics. Cookies may store data such as:

  • Preferences and settings to personalize your experience.
  • Analytics to monitor app performance and usage.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the platform.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted.

8. Third-Party Links

PBLinks may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before interacting with them.

9. Children’s Privacy

PBLinks is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. If we make material changes, we will notify you via the platform or email.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: